Account Controls
Player Safety Tools
All of these tools are available instantly in your Account Settings. No waiting period to activate protective tools.
Deposit Limits
Set daily, weekly or monthly deposit limits. Limits take effect immediately. Increases require a 24-hour cooling-off period.
Session Time Limits
Receive automatic reminders and end-of-session alerts. Set a maximum daily or weekly play time limit.
Loss Limits
Cap how much you are able to lose in any given period. Once reached, play is suspended until the period resets.
Cooling-Off Period
Take a break from gambling for 24 hours, 7 days or 30 days. During this time your account is unable to accept deposits or wagers.
Self-Exclusion
Permanently or temporarily exclude yourself from all Rocket Play services. Options: 6 months, 1 year or permanent. Contact support to activate.
Reality Check
Receive regular on-screen prompts showing how long you've been playing and how much you've wagered in the current session.
Self-Assessment
Are You Gambling Responsibly?
If you answer "yes" to two or more of the following questions, we recommend seeking support.
Do you spend more money on gambling than you originally planned to?
Do you borrow money or sell possessions to fund gambling?
Do you lie to family or friends about how much time or money you spend gambling?
Do you gamble to escape stress, anxiety or depression?
Do you feel restless or irritable when you try to stop or cut down on gambling?
Do you chase losses — trying to win back money you've lost?
Has gambling caused problems with your work, relationships or health?
Support Organisations
Australian Help Resources
1800 858 858
National Gambling Helpline — Free, confidential, 24/7
| Organisation | Contact | Service |
|---|---|---|
| Gambling Help Online | gamblinghelponline.org.au | 24/7 counselling chat & phone |
| National Debt Helpline | 1800 007 007 | Free financial counselling |
| Lifeline Australia | 13 11 14 | Crisis support & suicide prevention |
| Beyond Blue | 1300 22 4636 | Anxiety, depression and mental health |
| Gamblers Anonymous Australia | gaa.org.au | Peer support meetings |
